Frequently Asked Questions
Will I receive a new or used textbook?
You may receive a new or a used textbook, based on availability. All used textbooks will be in acceptable rental condition, as determined by us. If you are not satisfied with the book you receive, you can return it for a refund within 30 days.
Will my textbook include the CD and other supplementary (附加) materials?
We do not guarantee that supplementary materials will be included when you rent textbooks from Amazon. com.
Can I write and highlight in the textbook?
As a courtesy to future customers, we ask that you limit your writing and highlighting to a minimal amount. If we determine that the book is no longer in acceptable rental condition when you return it, you will be charged the full purchase price, and we will ship the book back to you to keep.
What does acceptable rental condition mean?
Acceptable rental condition means:
• Cover is not torn or taped;
• No missing, torn, or loose pages;
• No burns, fire, water or smoke damage;
• No smell of any kind (including musty odor, cigar or cigarette odor);
• No excessive writing or highlighting.
What happens if I am late returning my textbooks?
If your book is not received with a postmark of the due date or an earlier date, we will automatically extend your textbook rental period by 15 days and charge yo